Hi All! I am the Customer Support & eCommerce Manager which is part of our marketing department here at Capcom. I started in the video game business in 1993. Like many of my colleagues I started out as a game tester through a temp agency. Back then it was pretty cutthroat and most of the time you were hanging on to your job by your fingernails.

Don't get me wrong. In spite of the torn fingernails, I was in heaven. Many of my friends and family were very jealous and frequently peppered me with questions about how to get "a job like that." I was constantly defending my job from comments and questions like "You get to play video games for a living!?" I explained countless times how it was not "playing"; there was much more to it than that. You had to be willing to work long hours, odd shifts, perform repetitive tasks, write coherent bug reports and much more . . . But, as I said, I was in heaven. I made many long-lasting friendships and learned a lot.

Most of the people I currently work with have been in the video game industry in one form or another for quite a while now. We're all pretty far removed from testing these days. I'm sure I speak for most of them when I say we still consider it a privilege to work in such a dynamic, creative and fun industry. While we still have a lot of fun, we're all much more professional and mature now (most of the time). We work very hard at what we do.

Under the Marketing umbrella is Community, Public Relations and Communication, Product Marketing, Channel Marketing, Creative Services, Customer Support and eCommerce. We are the people you meet when you call our customer support line or attend events like E3, Wonder-Con, Comic-Con, Captivate, the Tokyo Game Show, our famous launch parties and many other events in a growing list.

So, come by and say "Hi" to us at our next event. We're happy to meet you and we share your passion. Without you, there is no Capcom.