Introducing the Capcom Unity Suggestion Box!
Exclamation points for a suggestion box? Really? Yes, really!
This suggestion box isn't just a dark hole you shove your suggestions into, never to be seen again--it's a public, dynamic system where everyone has a role to play. Here are the answers to a few key questions.
Q:How does it work?
A:People submit suggestions, and then everyone votes on which ones are the best. The voting process is simple: just click the "promote" and "demote" buttons next to an idea. Promote stuff you like, demote stuff you don't like. The more people like a certain suggestion, the more the idea will rise to the top. You can only vote once on each idea, but feel free to vote for your own.
Q: Why bother?
A: Because we're actually listening. I know you might have heard it before, but the lights really are on here, and we really are trying to listen to and act on your suggestions. Even if you don't have a great suggestion yourself, you can be a part of evaluating the suggestions of others to make sure your view is represented.
Q: Who is listening?
A: Community is important at Capcom, but your suggestions don't end with the community team—your top overall suggestions will be reviewed at our internal meetings. That means every 2 weeks, everybody that matters here is going to get an earful about what's important to you.
Moreover, in between those periods, our developers and marketers can also stop by and see, for instance, what Resident Evil suggestions are rising to the top. The Suggestion Box gives them the info in a clear, more readable way that doesn't require them to sort through thousands of forum conversations.
Q: Will the good suggestions really rise to the top?
A:Obviously this system is only as valuable if people use it together, so please get involved (if you choose not to be involved, you might have to stop complaining!).
Q: My suggestion made it to #1. Why haven't you done what I suggested yet?
A:Having a suggestion box doesn't mean we can (or should!) do everything you're asking. Sometimes it's too expensive, sometimes it's too crazy, and sometimes it might already be happening, but we can't talk about it yet. What the box does mean is that we hear you, and when we know what's on your mind, we can make better-informed decisions about how to make sure you're happy with our games, products, and services. We are already into the idea of "ask the fans what they want" polls, and hopefully I'll be able to update this question soon with examples of real things we've done as a direct result of the Suggestion Box soon.
This is just a Beta, but if it has problems, suggest improvements by using the Suggestion Box. For everything else, the sky is the limit. Resident Evil Outbreak crew, I'm looking at you. Powerstone 3 people? Yes, this is your chance. Mega Man Legends lovers? Your time is at hand! Let us know what's what.



This Is Gonna Be Great! A Chance For Capcom To See What The Fans Are Talking About.
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