First off, apologies that this have been a rough start for the beta. We expected some hiccups, but this was a bit worse than we were prepared for. We appreciate your patience and support while we get things working.
We will be extending the beta to ensure you get play time, and we are working on finding a way to give incentives for those who have participated in this beta phase.
We are going to try and get things working tonight, however, to set expectations, currently things are still not as functional we like. We might be able to get some fixes and some matches in tonight, we might not, so probably not a good time to throw your SFV Beta party just yet.
We will be testing from 7pm-1am tonight, but tonight are going to be limiting the beta to only North America. This will reduce the strain on the servers, and provide a better work environment to fix the problem. Once we can get things running well in North America, we will then announce a time to do a global test including both Europe and Asia.
We will be providing updates every 20 mins, via this thread on Capcom-Unity. We will not be providing updates on other channels. If you want to share your experience, please post in this thread, as this will be our central source of monitoring what is going on. Please refrain on blowing up Ono-san on Twitter, everything tonight is being managed out of Capcom USA, and everyone already is well aware the game is currently not functioning to the level that we would like.
Again, thank you all for your patience and support. We know how eager you are to play the game, and how disappointing this start has been. We will make it up to you. The sooner we can get this working, the sooner you can play, and we are working as hard as we can to get everything running smoothly.
UPDATES:
7/24 7:05pm: Servers are up and we are slowly letting in more and more players. Please be patient if you don't get in initially as it may take a few minutes to get to you.
7/24 7:14pm: We have successfully located one of the issues on our servers and will be restarting them shortly. Thank you for your continued patience.
7/24 7:40pm: Still checking in on the previously reported issue. Will update with more information.
7/24 7:47pm: Servers are being reset.
7/24 8:03pm: Servers are still being looked into.
7/24 8:20pm: We are aware that a lot of users are getting the "Unable to connect to Update Server. [22002]" error message. We are still looking into this.
7/24 8:45pm: Still hammering at error [22002]. Thank you for your continued patience.
7/24 9:00pm: Sorry guys, nothing new to report.
7/24 9:20pm: Currently implementing a possible fix. May take up to an hour or two to confirm. Will update accordingly with new information.
7/24 10:00pm: Received reports that some of you have been playing matches for the last few hours. This is great news. Still updating the server. Will come back with more information.
7/24 10:20pm: Still waiting for the server to update. Will come back with more information when available.
7/24 10:40pm: We have confirmed a fix for error [22002]. We are now slowly letting in players again. Please be patient if you don't get in right away. Will keep increasing the number of players until 01:00am.
7/24 11:00pm: Servers are being reset. We are slowly letting players in. Thanks for waiting.
7/24 11:20pm: Players are slowly being added and we're seeing more and more activity. Thanks again for your support.
7/24 11:40pm: We're continually adding players slowly but surely.
7/25 12:00am: We're currently trying to double the amount of players. We'll keep you posted with more information
7/25 12:20am: Slowly supporting more connections. Thanks again for exercising such patience.
7/25 12:30am: Great news! The beta will be extended for another hour until 2am. More connections incoming.
7/25 12:40am: Still increasing connections.
7/25 01:00am: Successfully doubled the number of connections as we enter the final hour of the beta.
7/25 01:30am: We are entering the final 30 minutes. Servers will be shut down at 2am for maintenance.
7/25 01:40am: We're winding down everyone. Connections still going strong however.
7/25 02:00am: Thanks for playing tonight everyone. If you didn't get in tonight, hopefully you get in tomorrow. The NA beta will resume at 11am on 7/25.
