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Sticky: Dead Rising Disc Read Error
3 years ago  ::  Nov 25, 2006 - 5:11PM #1
renegadetx
Posts: 1
To start with, yes I have read all the threads on this subject. I even used them for getting to the bottom of this problem. I have been playing the game for months now and stopped for a couple of weeks. When I went to play 2 days ago the game booted up fine and after I chose my HDD it loaded my profile in the corner (level, etc.) just fine. As soon as I hit 72 hour mode the screen started the red loading circle then went immediately to disc read error. This is new I thought but I'll check the disc in case it might be dirty. Nope, it was in pristine condition. So I came to these forums and also went to xbox forums for solutions. This is a widespread problem that Capcom is obviously not addressing. I decided to experiment using information I got from these forums. I went to Best Buy this morning and bought the Xport Docking Station. For those who don't know it is a great item that you can attach your Xbox 360 HDD to and back it up to your home computer. That's exactly what I did. I then placed the HDD back on the 360 started it up and went into memory settings and formatted the HDD (smart move M$ asking for serial number before allowing HDD formatting). Once reformatted I had to recover my gamertag (very easy). I then put in the Dead Rising disc in the 360 and played the game for 3 hours with no errors what so ever. I then removed the HDD and used Xport to put my backup on the HDD(it has my 47 different gamesaves and other important stuff). I turned on the 360 and started the game. Low and behold I get a disc read error as usual. This is solid proof that Capcom is responsible for this mess. There is obviously some kind of corrupting of the files going on here. All my other games are running perfectly and I have a $60 coaster with a cute Dead Rising label on it (yes I went to Hasting's and rented a copy of the game and got the read error in exactly the same place). I can't take back an open game and I sure don't want to give up everything on my HDD just to play a game which could be patched. I didn't see hardly any replies from actual support people but I thought I would post this anyway. I am not enjoying my $60 coaster.
3 years ago  ::  Dec 10, 2006 - 10:46AM #2
acaridans
Posts: 3
Capcom,
  Why havent there been any comments for this issue? Its obviously not a user issue, way to many people are getting the same thing to be so. The game has an issue and it needs to be addressed. I did an internet search and came up with thousands of hits, and not a single word from Capcom, just some alledgid finger pointing.
3 years ago  ::  Dec 10, 2006 - 2:54PM #3
DavidKing
Posts: 4285

acaridans wrote:

Capcom,
Why havent there been any comments for this issue? Its obviously not a user issue, way to many people are getting the same thing to be so. The game has an issue and it needs to be addressed. I did an internet search and came up with thousands of hits, and not a single word from Capcom, just some alledgid finger pointing.


Because Capcom is busy with monitoring the forums. Plus, there aren't that many admins that log on here anymore.









Or maybe they just don't care.

Executive supplier of complaint defenses. The Official over opinionated member.
PSN: BlueSalvation
3 years ago  ::  Dec 13, 2006 - 2:07PM #4
Zeus
Posts: 405
From the information that you provided in your post, it is possible that your Dead Rising save became corrupted. You've already done a good deal of trouble shooting on your own, so there is little I can suggest aside from testing your original save (if you still have it). Back up your original save to either an MMU or Xport, then delete it from the HDD. Start Dead Rising and observe the result.

If the game works, then the original save is corrupted and is effectively lost. I would suggest that you contact Microsoft for their suggestion on how to best prevent saved data from becoming corrupted in the future and to make sure that your HDD isn't part of the batch of the early faulty HDDs.

If the game still fails to be read or loaded properly, then you can try and clear the cache by pressing and holding down the A button while the game loads. For more information about how to protect yourself from corrupted data, as well as clearing out the cache, you can look at this link: http://support.microsoft.com/kb/921271/en-us

While that link is for Elder Scrolls: Oblivion, it is also applicable to Dead Rising as well as other games that might have disk read errors and lock-up issues.

Also, other steps that you can take:

- Take your saved game data and move it to another 360 and attempt to play it there. If it works there, then it's most likely your 360 hardware. If it doesn't, then again, it could be a corrupted save or a faulty disk.

- Contact Microsoft 360 technical support to have them help you confirm that your hardware is not at fault or at risk of hardware failure. I highly recommend this step as there have been reports of further hardware degredation after encounter disk read errors with games (not only Dead Rising).

Also, please refer to this link in regards to the 3 red lights that you encountered on your 360: http://support.microsoft.com/kb/907534
It clearly states that the lights indicate hardware failure, so again, I strongly recommend that you contact Microsoft about your 360 as soon as possible.
3 years ago  ::  Dec 24, 2006 - 4:34PM #5
capcom_rocks
Posts: 34

Capcom GM Zeus wrote:

From the information that you provided in your post, it is possible that your Dead Rising save became corrupted. You've already done a good deal of trouble shooting on your own, so there is little I can suggest aside from testing your original save (if you still have it). Back up your original save to either an MMU or Xport, then delete it from the HDD. Start Dead Rising and observe the result.

If the game works, then the original save is corrupted and is effectively lost. I would suggest that you contact Microsoft for their suggestion on how to best prevent saved data from becoming corrupted in the future and to make sure that your HDD isn't part of the batch of the early faulty HDDs.

If the game still fails to be read or loaded properly, then you can try and clear the cache by pressing and holding down the A button while the game loads. For more information about how to protect yourself from corrupted data, as well as clearing out the cache, you can look at this link: http://support.microsoft.com/kb/921271/en-us

While that link is for Elder Scrolls: Oblivion, it is also applicable to Dead Rising as well as other games that might have disk read errors and lock-up issues.

Also, other steps that you can take:

- Take your saved game data and move it to another 360 and attempt to play it there. If it works there, then it's most likely your 360 hardware. If it doesn't, then again, it could be a corrupted save or a faulty disk.

- Contact Microsoft 360 technical support to have them help you confirm that your hardware is not at fault or at risk of hardware failure. I highly recommend this step as there have been reports of further hardware degredation after encounter disk read errors with games (not only Dead Rising).

Also, please refer to this link in regards to the 3 red lights that you encountered on your 360: http://support.microsoft.com/kb/907534
It clearly states that the lights indicate hardware failure, so again, I strongly recommend that you contact Microsoft about your 360 as soon as possible.


hes right my ps2 has done that it loads than freezes just delete the save and retry that may sound hard but hey and the red lights is sometimes the disc is off the laser it happens

3 years ago  ::  Jan 21, 2007 - 10:30AM #6
skitzoid84
Posts: 1
The problem is definately something wrong with the game.  If it was the Xbox corrupting the save files then why have I not even been able to start a game?  Every time I have started the game I have recieved a disc read error, I don't have ANY save game files for it on my system.
3 years ago  ::  Jan 21, 2007 - 11:46AM #7
Ouji-San
Posts: 5333
I think DR does have issues tho because so many ppl have this issue.

I just hope Resident Evil 5 doesnt do this.
http://www.playfire.com/oujisan

XBL: Ouji San
PSN: Oujisan2236

Long Live True Survival Horror!!!
3 years ago  ::  Jan 21, 2007 - 12:01PM #8
Ouji-San
Posts: 5333
id like to jsut add that if it is a Save issue its still Capcom's fault since the game creats the save's and EVERYONE is havng disc read errors
http://www.playfire.com/oujisan

XBL: Ouji San
PSN: Oujisan2236

Long Live True Survival Horror!!!
3 years ago  ::  Jan 30, 2007 - 9:17PM #9
The Kitchen Sink
Posts: 10

Ouji-San wrote:

id like to jsut add that if it is a Save issue its still Capcom's fault since the game creats the save's and EVERYONE is havng disc read errors


There's an edit button for adding things, you know.

3 years ago  ::  Feb 05, 2007 - 8:56AM #10
Ouji-San
Posts: 5333

The Kitchen Sink wrote:

There's an edit button for adding things, you know.


Thanks i know but sometimes forget..

http://www.playfire.com/oujisan

XBL: Ouji San
PSN: Oujisan2236

Long Live True Survival Horror!!!
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